Skip to content

Zurchers Printshop FAQ

Ordering with Zurchers Print Shop is a breeze! Order online and contact us here with any questions or concerns!

ORDER PROCESS

How does printing with Zurchers work?
  1. Add your desired product to cart
  2. Customize at checkout
  3. Submit your order!
  4. Our Zurchers Print Shop team will do the rest!
  5. We will send over a confirmation with your order status and notify you when your order is ready for pickup/shipment.

TURNAROUND TIME

The earlier the better! More than a 3-day notice allows us to have sufficient time to achieve a design and product you love without the stress. Need it quickly? See Rush

In a bind & need a custom print or product in under 3 business days? Simply select RUSH ORDER at checkout. Need it same day? Please contact us for availability.

If you’re working within a time constraint, let us know when you submit an order request. We can look at our print production schedule to ensure that we can meet your deadline. A rush fee of $14.97 will be added for projects ordered less than 72 business hours.

DESIGN

Of course! You can use your own design or logo for custom products. Just be sure to check out File Formatting and Upload Guidelines.

Yep! Each custom order includes 10 minutes of free graphic design! Do you have an idea of something you’d like? Simply upload an inspo picture (a screenshot will do!) Most designs can be recreated in this time. A 14.97 fee will be added for more complicated artwork and is to be determined by the designer.

FILE FORMATTING AND UPLOAD GUIDELINES

Images: A high-quality JPG will work for most pictures!
Graphics: Any other artwork should be PNG or PDF and to the specific dimensions of the product.
Not sure? Our reference guide is here to help.

In order to create the perfect party print/product, here are some requirements for the type of files you can upload when placing a custom order:

  • Avoid edited, cropped, or screenshot image
  • Close-up original image of single person preferable
  • Ensure 300 DPI at full size for crystal-clear results
  • Files must be a minimum of 1 MB to upload.

Follow these guidelines for optimal printing:

  • Avoid edited, cropped, or screenshot image
  • Close-up original image of single person preferable
  • Ensure 300 DPI at full size for crystal-clear results
  • Files must be a minimum of 1 MB to upload.

PRODUCT

Just about! We offer a variety of products and customization options. Visit our Print Shop Menu for the full scoop.

MATERIALS & QUALITY

While materials such as vinyl and corrugated plastic may withstand stormy weather, it is important to verify within the product details before checkout.

RETURNS & REFUNDS

No exchanges will be processed for customer errors such as low resolution, failure to respond in a timely manner to a proof request, or buyer’s remorse.

SHIPPING & DELIVERY

For shipping & delivery information, please visit Zurchers Shipping & Delivery Page