We want you to feel confident when you place your order! That is why you receive our 100% satisfaction guarantee with everything you purchase online! If you aren't completely satisfied with your product you can return the product to us for a full refund. Shipping charges are not refundable. Customer is responsible for all return shipping charges.
If there is any product damaged or missing from your order, you must make contact with us within 7 business days of the delivery of your order. This is to ensure that immediate and appropriate action can be taken to correct the situation. You can call us at 866-987-2437, or email us.
Before returning an item, please call 866-987-2437. You will receive a return number and actions will immediately be taken to ensure proper credit is refunded once we receive your return items.
Any items opened or used are non-refundable. Edible items are non-refundable due to health laws. Some items are not returnable including wearables, edible items (health regulations), and Vuvuzelas (health regulations).
Please see our IN STORE RETURN POLICY page for all in store returns.